Empathy Mapping
Map out what someone else is thinking, feeling, seeing, and doing.
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Develops: Emotional Intelligence
Recognize, understand, and manage your own emotions and those of others
Learn MoreInstructions
- 1
Choose a person you want to understand
- 2
Complete the four quadrants: Thinking, Feeling, Seeing, Doing
- 3
Consider their context and constraints
- 4
Use insights to improve interaction
- 5
Validate with them if appropriate
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